Benefits of Managed Services

Familiar problems are eliminated:

  • The peaks and troughs of seasonal or other demand patterns cease to be an issue for you
  • Your training division is no longer over-stretched
  • Your HR department has more time to deal with other business issues
  • Payroll management becomes our responsibility, not yours

You're not committed to using one labour provider

Our customer may choose to use 15 or more recruitment agencies all with different rates, conditions and quality standards. Often the choice of agency used is left to individual departmental line managers, a distraction that diverts them from core activities.

By using Top Gear as your on-site Master Vendor, all managers who require labour have a single point of contact. The Top Gear team then streamlines the worker sourcing process, establishing consistent service standards across all agencies.

Regular reporting and monitoring of KPIs will demonstrate that the standards which you control are maintained, along with the cost savings made.

Implementing Managed Services: The Key Stages

  1. The Site Analysis

    After listening carefully to your needs, our specialists visit your site to understand exactly what every member of your team expects from us as a provider of temporary labour. This is the most important part of the process, laying the foundation for a strong future relationship.

  2. Our Findings

    These are presented together with comprehensive solutions, financials and forecast cost savings. The service levels you currently receive are benchmarked and SLA/KPIs are agreed.

  3. The Implementation Plan

    This is prepared in detail and signed off by you at every stage. You will be introduced to your on-site account team and the supply of temporary workers will begin. If Top Gear is employed as Master Vendor then our leading edge bespoke software will be installed free of charge, giving you the ultimate standard of information and control.

  4. Regular Reporting

    To ensure you keep overall control of quality standards and costs we will provide KPI results on a regular basis.

    In other words, while our service takes the entire temporary recruitment burden off your shoulders, everything we do remains transparent. The detail is there at the click of your computer mouse.